Basic Terminology

This Privacy Policy constitutes an electronic record in terms of the Information Technology Act, 2000 and rules made there under. This electronic record is generated by a computer system and does not require any physical or digital signatures.

We at SES IT Global Solutions Pvt Ltd. value the trust placed in us by the visitors to our website and the users of our services and therefore insist upon the highest standards for secure transactions and customer information privacy. We are committed to protecting the information that you may share with us as a user. This Privacy Policy describes the information that we collect from you as part of the normal operation of our services and what may happen to that information. By accessing or using this website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and is subject to the terms mentioned in the Terms and Conditions of Use.

At the outset, we wish to inform you that this Privacy Policy is subject to change without prior notification or intimation to the visitors or users of the website. Hence, you are advised to regularly check for any amendments or updates to this Privacy.

The Information collected by us

In general, you can browse this website without revealing any personal information about yourself. However, in the event you desire to make any reservations through our website, we will require information such as your name, contact number, email id.

Wherever possible, we indicate whether the information to be provided is optional or mandatory and always provide you the option to not provide information by choosing not to use a particular service or feature on the website.

You are requested to provide accurate and correct information. We shall not be responsible for the authenticity of the personal information or data supplied by the users and any inconvenience caused because of the same.

Based on your use of our services and on your behaviour on this website, we may automatically track certain information about you including but not limited to your IP address location, etc. We use this information to do internal research on our users' demographics, interests and behaviour to better understand, protect and serve our users. We also monitor customer traffic patterns and website use, which enables us to improve the service we provide. We assure you that we will collect only such information as is necessary and relevant to us to provide you with the services available on our website.

Personal Information

Personal Information is that information which, we may collect from you and is capable of identifying you, such as:

a) Name
b) Phone Number
c) E-mail address

Use of the information collected by us

We assure you that we use the personal information you provide to us only when relevant and required in the ordinary course of business.

We use your personal information to allow us to process your reservation on the website, to provide you with improved services, to contact you when it is needed by telephone and e-mail and to assist you, to share the same with trusted third parties, if so required.

Further, the relevant information may be used by us to communicate with you on any matter relating to your reservation and / or to communicate the details thereof and of other services displayed on this website.

We may also use your personal information to resolve disputes, troubleshoot problems, measure consumer interest in the services provided by us, inform you about online and offline offers, services, and updates, customise your experience, detect and protect us against error, fraud and other criminal activity, enforce the Terms and Conditions of Use and as otherwise described to you at the time of collection. The information may also be used to improve our marketing and promotional efforts, to analyse site usage, improve and customise the website’s content, layout, and services. These uses improve the website and help us to tailor it to meet your needs so as to provide you with a smooth, efficient, safe and customised experience while using our website.

Protecting your Information

We are committed to protect the information provided by you. We have adopted various managerial, technical, physical and other security measures to protect the information provided by you. For Instance, we use encryption while transmission of information sensitive to you, between your and our system and allowing only authorised persons for permitted business functions to access your personal information etc.

Security Measures

In furtherance of the confidentiality with which we treat your information, we assure you that to prevent unauthorised access, maintain data accuracy, and ensure correct use of information, we will employ reasonable security practices and procedures and current Internet security methods and technologies in compliance with the Information Technology Act, 2000 and rules made there under.

Moreover, we restrict access of your personal information to our employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Although we use industry standard practices to protect your privacy, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose personal information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications or users may abuse or misuse your personal information that they collect from the website.

Applicable law and Jurisdiction

This website is created and controlled by SES IT Global Solutions Pvt Ltd. and shall be governed by the laws of India.

Changes to this Privacy Policy

We may update this Privacy Policy in the future as and when required to do so. Any changes we may make to our Privacy Policy in the future will be posted on this page. You should access our privacy policy regularly in order to familiarise yourself with the latest policy.

Express Consent

By accessing this page or using this website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy and Indian laws.

Note: Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.